• Shipping charges are based on the delivery type you selected, the weight of the products and the destination.
• Once the information has been completed, shipping charges and estimated delivery date will be calculated.
• "Estimated delivery dates" include order processing time plus transit time & does not include Holidays.
• Click here for more details.

Customer's satisfaction is important to us and has been an integral part of our growth.

• Exchange: Free Restocking fee with the first 3 exchanges
• Store Credit: No Restocking fee will be charged for store credit towards your next purchase
• Refund: A restocking fee of $10 per item or 15% (whichever is greater) will be deducted on all refunds.
• Shipping cost for returns are to be paid by the customer. Shipping cost (including Free Shipping Promotions when purchasing) will be deducted from your refund/exchange.
• Items cannot be worn or tried on, must be odor free & in original packaging with all tags attached. (See more examples)
• Free Gift (if any) must be included with the returns, otherwise retail value of the item may be charged.
• All costume wigs, costumes, beards, moustaches, costume eyelashes, costume masks, hats, headwear, accessories, color rings and all clearance (sale) items are FINAL SALE.
• Any items quantity of 3 or more on same item and color are considered as FINAL SALE. They are NOT RETURNABLE OR EXCHANGEABLE
• Click here for more return policy details. Download Return Form